Information We Collect
Personal Information: When you use our services, we may collect personal information, such as your name, contact details, payment information, and travel preferences. We may also collect information about your interactions with our website and services.
Booking Information: If you use our Online Travel Agency (OTA), we will collect information related to your bookings, including travel itineraries, accommodation details, and transportation arrangements.
User-Generated Content: If you engage with our Travel Blog by leaving comments or submitting content, we may collect the information you provide, including your username and any text or media you submit.
Device and Usage Information: We may collect information about the device you use to access our services, such as your IP address, browser type, and operating system. We also gather data on your usage patterns, including the pages you visit and the actions you take on our website.
How We Use Your Information
We use the collected information for various purposes, including:
Providing Services: To offer and fulfill the services you request, such as making travel bookings, delivering Destination Management Services, and providing access to our Travel Blog.
Customer Support: To respond to your inquiries, requests, and provide assistance.
Improving Services: To enhance and optimize our services, including our website, based on user preferences and feedback.
Communication: To send you updates, newsletters, and promotional material related to our services, provided you have consented to receive such communications. You can opt out at any time.
Legal Obligations: To comply with legal and regulatory obligations, including tax and accounting requirements.
We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in delivering our services, including payment processors, accommodation providers, and transportation providers.
Legal Requirements: We may disclose your information when required by law, such as in response to a legal process or government request.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or data storage is entirely secure. We cannot guarantee the security of your information.
You have the right to:
- Access and receive a copy of your personal information.
- Correct or update your personal information.
- Delete your personal information, subject to legal obligations.
- Opt out of receiving marketing communications.
- Lodge a complaint with the relevant data protection authority.